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nexsure | portals | Client Access Portals: Retail Agent Access | SubmissionSuite
 Designed For: Your clients. A quick, easy, and professional way for your clients to self-serve.
A growing segment of your insured clients desire an ‘always-on and on-line’ way to interact with their important service providers. Nexsure client access portal is the quintessential ‘win-win’. To the insured client, it is a significant service level enhancement. To you, it is an intense efficiency lift.

Policy and coverage info, along with attachments that you choose, are always available to your customer. Need something from them? Don’t ask them to email it to you. You can cleverly avoid security, email filter, and file size issues (and eliminate additional workflow steps!) by having them post it directly to the their Nexsure file via portal access.

Download the Nexsure Client Access Product Brochure
  • Benefits
  • Features
  • Implementation
Your Benefits
Provide service to your customer that exceeds industry standards.

User interface that is intuitive and easy to use, designed specifically for the retail customer.

Securely share information and features with your insured. Very granular control over what the insured has access to view, and specific control to govern what tasks the insured can perform.

Off-load tasks to the insured, allowing internal resources to focus on other tasks, improving the overall productivity of the organization and the bottom line.

Track insured activity (policy inquiries, certificates printed, auto ID cards printed, documents uploaded, etc.) which can be used to provide better service in the future.

Insured Benefits
Empowered by the ability to securely access their insurance information anytime from anywhere.

More efficiently communicate their business needs with the internal representative (producer, account manager, underwriter, etc.)
New Business Submissions - Receive submission requests for any line of business from your customer. All of the data will be available in Nexsure and ready to process. This functionality requires Submission Suite. For more information check out Submission Suite.

Policy Inquiry - Imagine the insured having access to policy information like deductibles, coverage limits, etc.; of course you control what policies the insured can view.

Documents (MS Word, MS Excel, PDF, etc.)
 

Proposals
 

Declaration Pages
 

Endorsements
 

Schedules (Auto, Property, Cert Holders, etc.)

Proof of Coverage
 

Auto ID
 

Evidence of Insurance
 

Certificates
Announcements - Broadcast messages to your insureds. These messages can be specifically targeted to a particular demographic such as client type, like personal or commercial, or other specific need, like contractor, lawyer, etc.

Resource Center - Share valuable resources with your customer base. For example for personal accounts you could have Kelly Blue Book or NADA. Commercial accounts could use A.M. Best, OSHA, etc... These resources can be targeted to a specific demographic.
Setting up insured users to access the system takes about one minute. You simply open the insured contact record and assign them access, select their rights and an automated email (that you designed) will be sent to the insured. It is that simple.

Easy to integrate with your current web site. Usually takes less than one hour to add the appropriate HTML code to a web page.

Supports external resource links to other sites. You can quickly link other web site content from the portal. These links can be controlled by specific demographic data. For example, if you wanted to share a link to OSHA for all contractors.

XDimensional provides professional services to custom develop the integration. Please contact us for more information.